📅 Next data update: early June 2026 — the May 2026 → April month-over-month delta lands on this page when Southwest's monthly performance report runs June 1.
📊Customer #1 · Month-Zero Baseline (April 2026)

Southwest Propane— where we're starting from

3 New Mexico hubs (Moriarty · Pecos · Mountainair) · Family-owned · Previously paying a contractor a monthly retainer for GBP posts and local SEO that wasn't moving the needle. PIMS is now running the full marketing stack. The April 2026 numbers below are the month-zero baseline — the starting line we're measuring lift from.

April 2026 — month-zero totals across all 3 hubs

Source: imported from Southwest's prior SEO contractor's April monthly report. This is the starting line.

1,029
GBP impressions
total, April 2026
115
phone calls
direct from Google listings
176
direction requests
GBP → driving directions
48
website clicks
GBP → website (Pecos data unreported)

April 2026 — per-hub breakdown

Moriarty is the main filling station and carries most of the volume. Pecos is the smallest hub by call volume — clearest growth runway. Mountainair has solid direction requests but low impressions — listings + radius SEO is the lift target.

HubImpressionsSearch ViewsMaps ViewsCallsDirectionsWebsite Clicks
Moriarty
main filling station · East Mountain / Albuquerque corridor
6575391181006842
Pecos
serves Santa Fe / Pecos / Glorieta corridor
24219547236not reported
Mountainair
rural service area
130844613726
Total1,02981821111517648

Ranking baseline (April 2026): Moriarty ranks SERP #1 on 10 of 10 targeted keywords (GBP #1 on 8 of 10). Mountainair ranks SERP #1 on 10 of 10 (GBP #1 on 8 of 10). Pecos shows wider rank distribution (SERP #1 to #7) and multiple keywords with no GBP ranking — primary growth target. General (non-geo) keywords are the weakest area across all 3 hubs and the clearest lift opportunity for the radius-SEO program.

The Setup

Southwest Propane is a 3-hub family-owned propane delivery operator in New Mexico — Moriarty (main filling station + East Mountain / Albuquerque corridor), Pecos (Santa Fe corridor), and Mountainair (rural service area). Like most independents, they had no in-house marketing — just a contractor handling Google Business Profile posts on a monthly retainer that wasn't producing measurable lift.

Dennis South (operations) brought us in because the contractor was doing generic GBP posts that weren't ranking, and the operation was losing leads to a national chain that had moved into their service radius. Goal: rebuild local visibility from the ground up, fast, without hiring a full-time marketer.

What We're Doing

  • Audited all 3 GBP profiles + fixed completeness gaps (hours, attributes, services, photos)
  • Synchronized NAP across 60+ directories via our listings sync
  • Replaced generic GBP posts with location-specific weekly content
  • Stood up post-service review-request automation via SMS (shipped end-to-end May 2026)
  • Started weekly vendor blog cadence — branded as Southwest Propane's voice, NOT ours
  • Configured the monthly performance report (auto-emailed first of month to Dennis, Val Lucero in GM training, and leadership)
  • Imported the prior contractor's ranking + GBP baseline so May delta is measurable from day one

Why This Page Reads Like a Starting Line, Not a Win

Most case studies show you the after-photo. This one shows you the before-photo. Southwest is our first Founding Partner — they signed at the exact $399/mo Founding Partner price the next 24 C1 operators will pay. Their first full month under PIMS is May 2026.

The numbers above are April 2026 — the last month before PIMS took over. We're publishing the baseline now, in plain view, because the only credible way to talk about marketing lift is against a known starting line. When the May 2026 monthly performance report runs on June 1, the deltas land on this page — same hubs, same metrics, month-over-month change.

Bookmark this page. It updates when the May report lands.

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